jiji16 Privacy Policy

jiji16 is a PAGCOR-regulated online casino and sports betting platform serving Filipino players across the Philippines — from Metro Manila and Cebu to Davao, Iloilo, and beyond. As a platform that handles real-money transactions, identity verification, and player account management, we necessarily collect and process personal information about the people who use our services.

We take this responsibility seriously. Our data handling practices are designed around three core principles: transparency (you always know what we collect and why), proportionality (we only collect what we genuinely need), and security (your data is protected with industry-standard controls).

This Privacy Policy applies to all personal data collected by jiji16 through the jiji16.net website, any mobile-optimized version of the platform, and any direct communications between jiji16 and its players (including customer support interactions, emails, and chat). It does not apply to third-party websites or services that may be linked from or integrated with the jiji16 platform.

jiji16 collects personal data across several categories depending on how you interact with the platform. The table below summarizes the main categories of data we collect and examples of the specific data points within each category.

We do not collect sensitive personal information (as defined under RA 10173) such as race, ethnicity, health or medical data, sexual orientation, or political affiliation, except where it is incidentally contained in verification documents and is not used for any processing purpose.

jiji16 collects personal data through the following methods:

• Direct Registration: When you create an account on jiji16.net, you voluntarily provide identity, contact, and account data through the registration form;
• KYC Verification: When your account reaches withdrawal thresholds or triggers our AML monitoring, we request identity documents directly from you via our secure verification portal;
• Payment Processing: When you make a deposit or withdrawal, financial data is collected through our integrated payment partners (GCash, Maya, BPI, BDO, etc.). jiji16 does not directly store your full payment credentials;
• Platform Usage: As you use jiji16 — browsing the game lobby, placing bets, logging in — our servers automatically log usage and technical data as part of normal platform operation;
• Cookies and Tracking Technologies: Our website uses cookies, local storage, and similar technologies to enhance your experience and collect analytics data. See Section 7 for full details;
• Customer Support: When you contact our support team via live chat or email, the content of those communications is recorded and stored;
• Third-Party Sources: In limited circumstances, we may receive data about you from third-party identity verification services, fraud prevention databases, or payment processors to fulfill our legal obligations.

jiji16 uses the personal data we collect for the following purposes, all of which are necessary to operate our PAGCOR-regulated platform and serve Filipino players:

• Account Creation and Management: To register your account, verify your identity, and maintain your player profile on the jiji16 platform;
• Service Delivery: To provide you access to games, process bets, credit winnings, and deliver the full range of jiji16 services including slots, live casino, bingo, sports betting, and Star Fishing;
• Payment Processing: To process deposits and withdrawals through GCash, Maya, Philippine bank transfers, and other supported payment methods;
• Legal and Regulatory Compliance: To fulfill our obligations under PAGCOR licensing requirements, Philippine AML laws (AMLA), the Data Privacy Act of 2012, and other applicable regulations — including mandatory transaction reporting and record-keeping;
• Responsible Gaming: To monitor player behaviour for signs of problem gambling, enforce self-exclusion requests, and administer deposit limits and cooling-off periods requested by players;
• Fraud Prevention and Security: To detect and prevent unauthorized account access, payment fraud, identity theft, bonus abuse, and other illicit activities;
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance;
• Platform Improvement: To analyze aggregated usage data to improve game offerings, user interface, performance, and the overall player experience;
• Marketing Communications: To send you promotional offers, bonus notifications, and platform news — but only where you have given explicit consent or where it is permitted under applicable law. You may opt out at any time.

Under the Data Privacy Act of 2012 (RA 10173), every instance of personal data processing must have a lawful basis. jiji16 relies on the following legal bases depending on the processing activity:

• Contractual Necessity: The majority of our data processing is necessary to perform the contract between jiji16 and you as a registered player — including account management, game delivery, and payment processing. Without this processing, we cannot provide the service;
• Legal Obligation: Certain data processing is required by Philippine law — including KYC verification, AML transaction monitoring, PAGCOR reporting requirements, and data retention mandated by financial regulators;
• Legitimate Interest: We process certain data (such as usage analytics, fraud monitoring, and platform security) based on our legitimate interest in operating a secure, fair, and commercially viable platform, provided this interest is not overridden by your rights and interests;
• Consent: For marketing communications and non-essential cookies, we rely on your explicit consent, which you may withdraw at any time. Withdrawal of consent will not affect the lawfulness of processing carried out before withdrawal.

jiji16 does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. We share your data only in the following limited and controlled circumstances:

• Payment Processors: Your financial data is shared with payment partners (such as GCash, Maya, BPI, BDO, Metrobank, and other supported providers) solely to process deposits and withdrawals on your behalf. These partners are contractually bound to handle your data securely and only for the specified transaction purpose;
• KYC and Identity Verification Providers: We use accredited third-party identity verification services to process government-issued ID documents and conduct age verification checks required under PAGCOR regulations;
• Regulatory Authorities: jiji16 is legally required to disclose certain player data and transaction records to PAGCOR, the Anti-Money Laundering Council (AMLC), and other Philippine government authorities upon lawful request or as required by our operating license;
• Fraud Prevention Services: We may share data with fraud prevention and cybersecurity service providers to detect and block unauthorized access or fraudulent transactions;
• Legal and Professional Advisors: In connection with legal proceedings, regulatory investigations, or corporate transactions, we may share data with lawyers, auditors, or other advisors under strict confidentiality obligations;
• Business Transfers: In the event of a merger, acquisition, or asset sale, player data may be transferred to the acquiring entity, subject to the same data protection standards described in this Policy.

jiji16 uses cookies and similar tracking technologies on the jiji16.net website to deliver a functional, personalized, and secure experience. A cookie is a small text file stored on your device by your browser when you visit a website.

We use the following categories of cookies:

• Strictly Necessary Cookies: These are essential for the platform to function. They enable you to log in, navigate between pages, and maintain session security. These cookies cannot be disabled without rendering the platform inoperable;
• Functional Cookies: These cookies remember your preferences — such as language settings, game display options, and responsible gaming limits — so you don't have to re-enter them on every visit;
• Analytics Cookies: We use aggregated, anonymized analytics data to understand how players navigate the jiji16 platform and which games are most popular. This helps us improve the platform experience for all Filipino players;
• Security Cookies: These cookies assist our fraud detection systems by identifying unusual patterns in how the platform is being accessed from a given device or network.

You can control non-essential cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or receive warnings before a cookie is stored. Note that disabling certain cookies may affect your ability to use some features of the jiji16 platform.

jiji16 retains your personal data only for as long as is necessary to fulfill the purpose for which it was collected, or as required by applicable Philippine law and PAGCOR regulatory requirements. The following retention periods apply:

• Active Account Data: Retained for the lifetime of your account plus a minimum of five (5) years after account closure, as required by PAGCOR and AMLC regulations;
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of each transaction in compliance with the Anti-Money Laundering Act (AMLA) and BSP guidelines;
• KYC and Identity Documents: Retained for a minimum of five (5) years after the end of the business relationship, or longer if required by a regulatory directive or ongoing legal proceeding;
• Customer Support Records: Retained for two (2) years from the date of the interaction, unless the interaction is connected to a formal complaint or legal matter;
• Marketing Consent Records: Retained until you withdraw consent, plus one (1) year thereafter as evidence of the consent;
• Analytics and Usage Data: Aggregated and anonymized data is retained indefinitely; identifiable usage data is retained for twenty-four (24) months.

When your data is no longer required for any lawful purpose, jiji16 will securely delete or anonymize it in accordance with our internal data disposal procedures.

jiji16 implements robust technical and organizational security measures to protect your personal data against unauthorized access, loss, alteration, disclosure, or destruction. Our security infrastructure includes:

• 256-bit SSL/TLS Encryption: All data transmitted between your browser and the jiji16 platform is encrypted using industry-standard Transport Layer Security (TLS) protocols;
• Encrypted Data Storage: Sensitive data — including passwords (stored as irreversible cryptographic hashes) and financial records — is encrypted at rest using AES-256 encryption;
• Access Controls: Access to player data within jiji16's systems is strictly limited to authorized personnel on a need-to-know basis, enforced through role-based access controls and multi-factor authentication for internal systems;
• Penetration Testing: Our platform undergoes regular third-party security audits and penetration tests to identify and remediate vulnerabilities;
• Incident Response: jiji16 maintains a documented data breach response plan. In the event of a breach affecting your personal data, we will notify you and the National Privacy Commission (NPC) within the timeframes required by RA 10173;
• PCI DSS Compliance: Payment data is processed exclusively through PCI DSS-compliant payment gateways. jiji16 does not store raw card or e-wallet credentials on its own servers.

As a data subject under the Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights with respect to your personal data held by jiji16:

• Right to Be Informed: You have the right to know whether jiji16 holds personal data about you, and to receive a clear explanation of how it is collected, used, and shared — which this Privacy Policy provides;
• Right of Access: You may request a copy of the personal data jiji16 holds about you, including a description of the data, its source, and its processing purposes;
• Right to Rectification: If your personal data is inaccurate or incomplete, you have the right to request that it be corrected or updated. For basic profile information, you may update this directly in your account settings;
• Right to Erasure (Right to be Forgotten): You may request that jiji16 delete your personal data where it is no longer necessary for its original purpose, where you withdraw consent, or where you object to processing. Note that this right may be limited by our legal obligations to retain certain data under PAGCOR and AML regulations;
• Right to Object: You have the right to object to the processing of your personal data for marketing purposes, profiling, or where processing is based on legitimate interest. Objection to marketing can be exercised at any time via our unsubscribe mechanism;
• Right to Data Portability: You may request your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider;
• Right to Lodge a Complaint: If you believe your data rights have been violated, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines at privacy.gov.ph.

To exercise any of the above rights, please submit a written request to our Data Protection Officer at [email protected]. We will acknowledge your request within 3 business days and respond fully within 15 business days, or within any shorter period required by law.

jiji16 is strictly an adult gaming platform. In accordance with PAGCOR regulations and Philippine gaming law, access to and use of the jiji16 platform is prohibited for individuals under 21 years of age. We do not knowingly collect, process, or store personal data from persons under the age of 21.

During registration, all applicants are required to confirm their age and, where required by our KYC process, to provide a government-issued ID confirming that they are at least 21 years old. Any account found during verification to belong to a person under 21 will be immediately suspended and all associated data will be deleted in accordance with our data disposal procedures.

jiji16 is a platform built for Filipino players and operates primarily within the Philippines. However, some of our technology partners, cloud infrastructure providers, and game content suppliers may be located outside of the Philippines. When your personal data is transferred outside the Philippines, jiji16 ensures that appropriate safeguards are in place as required by Section 21 of RA 10173.

These safeguards include:

• Requiring all foreign recipients to enter into data sharing agreements that impose data protection standards equivalent to or higher than those required under RA 10173;
• Transferring data only to countries or entities that have been assessed as providing adequate data protection;
• Using contractual clauses approved by the National Privacy Commission where applicable;
• Minimizing the scope of data transferred cross-border to what is strictly necessary for the specific service being provided.

In all cases, jiji16 remains accountable for the protection of your personal data regardless of where it is processed.

jiji16 may update this Privacy Policy from time to time to reflect changes in our data practices, new regulatory requirements, or improvements to our platform. When we make material changes, we will notify registered players via email and/or a prominent notice on the jiji16.net website at least 14 days before the changes take effect.

The "Last Updated" date at the top of this Policy reflects the date of the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how your personal data is handled.

Your continued use of the jiji16 platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree to the updated Policy, you should discontinue use of the platform and may request account closure by contacting our support team.

Previous versions of this Privacy Policy are available upon written request to our Data Protection Officer.

jiji16 has appointed a Data Protection Officer (DPO) in accordance with Section 21(c) of RA 10173. The DPO is responsible for overseeing jiji16's compliance with the Data Privacy Act and serving as the primary point of contact for data subjects wishing to exercise their privacy rights.

You may contact the jiji16 DPO and data privacy team through the following channels:

• Email: [email protected] — please include "Privacy Request" or "DPO Inquiry" in your subject line for faster routing
• Live Chat: Available 24/7 through the jiji16 platform after login — ask to be connected to the Data Privacy team
• Postal Address: jiji16 Data Protection Officer, Philippines (specific office address available upon request to verified registered players)

For complaints about jiji16's data privacy practices that are not resolved through our internal process, you may escalate to:

• National Privacy Commission (NPC): 5th Floor Delegation Building, PICC Complex, Pasay City, Metro Manila — privacy.gov.ph